Privacy Policy

Effective Date: 17 April 2024

1. Introduction Welcome to Haddows Catering. We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website [website address]. This policy is in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect various types of personal information during your interactions with our site. This includes:

Identity Data such as names.
Contact Data such as email addresses, telephone numbers, and postal addresses.
Transactional Data such as details about payments to and from you and other details of services you have purchased from us.
Technical Data such as internet protocol (IP) addresses, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data including information about how you use our website and services.
Marketing and Communications Data such as your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Information We use your personal information to:

Provide and maintain our services, including monitoring the usage of our service.
Manage your account and orders.
Process your payments.
Communicate with you, including providing you with information, updates, and other information related to the website, and marketing and promotional materials.
Comply with our legal obligations (such as tax, accounting, and other regulatory requirements).

4. Disclosure of Your Information

We may share your personal information with the following categories of third parties:

Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors, and insurers.
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. International Transfers We do not transfer your personal data outside the United Kingdom.

6. Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data including:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

9. Contact Us For more information about our privacy practices, or if you have questions, please contact us via email at haddows24@gmail.com

10. Changes to This Privacy Policy We may update this policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible.